RAPID RECOVERY MOBILE IV PRIVACY POLICY

INFORMATION WE COLLECT

• Schedule appointments
• Complete intake forms
• Provide medical history
• Participate in consultations
• Make payments for services

• Name, address, email address, telephone number
• Date of birth
• Payment information

• Medical history and conditions
• Medications and allergies
• Treatment records and notes
• Vital signs and physical assessments

• Appointment dates and locations
• Services received
• Provider notes
• Follow-up information

HOW WE USE YOUR INFORMATION

• Schedule and confirm appointments
• Conduct medical assessments
• Deliver appropriate IV therapy treatments
• Maintain treatment records
• Follow up regarding your care

• Process payments
• Communicate about your services
• Respond to inquiries
• Maintain business records

• Comply with applicable laws and regulations
• Respond to legal requests and prevent harm
• Maintain appropriate medical records as required by Arizona law

SMS/Text Messaging

1. Collection of Phone Numbers: We collect your mobile phone number when you choose to opt in or otherwise provide it to us. By submitting your number, you consent to receive text messages from Rapid Recovery Mobile IV, as described in our Terms of Service.
2. Use of Phone Numbers: We use the phone number you provide to send you promotional and transactional messages, such as promotions, reminders, alerts, etc... We may also use it to respond to your inquiries or requests for help.
3. Sharing of Information: We do not sell, rent, or lease your personal information to third parties. We may share your phone number with trusted service providers who assist in delivering our text messages (e.g., RingCentral for SMS transmission), but only for the purposes of administering this service on our behalf.
4. Opt-Out: You may opt out of the Program at any time by replying STOP to any text message you receive from us. After this, you will receive a one-time opt-out confirmation text. No further text messages will be sent unless you re-subscribe.
5. Security Measures: We follow industry-standard security measures to protect your personal information, including your phone number, from unauthorized access and disclosure. However, no data transmission over the internet or mobile networks can be guaranteed 100% secure.
6. Your Rights: Depending on where you live, you may have rights under certain privacy and data protection laws (e.g., GDPR, CCPA). These may include the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at Contact Email or Phone.

DISCLOSURE OF YOUR INFORMATION

• Medical directors overseeing your care
• Other healthcare providers involved in your treatment, with your consent

• Payment processors
• Electronic health record systems
• Scheduling software providers

• In response to a court order, subpoena, or similar legal process
• To comply with Arizona Board of Nursing and other regulatory requirements
• To protect the rights, property, or safety of Rapid Recovery Mobile IV, our clients, or others

DATA SECURITY

• Encryption of electronic medical records
• Secure storage of physical documents
• Access controls for staff members
• Regular security assessments
• Staff training on privacy and security practices

YOUR RIGHTS

• Right to access your health information
• Right to request corrections to your records
• Right to receive an accounting of disclosures
• Right to request restrictions on certain uses and disclosures
• Right to receive confidential communications
• Right to receive a copy of this Privacy Policy

CHANGES TO THIS PRIVACY POLICY

CONTACT US